Ensure your brand delivers the highest quality customer experience across digital channels by bridging the gap between physical and digital worlds.
Through deep analysis, we create insight into users’ goals and motivations to deliver innovation that’s focused on customer satisfaction.
From digital experience architects to psychologists, our team sets the gold standard in exceeding the needs of target digital users.
The number of ways customers interact with businesses is growing all the time – and those methods are becoming more sophisticated as technology develops. From Automotive
and Telecommunications to Financial Services
and Retail, Luxoft helps customers understand where digital is best applied in their businesses. By enabling digital interactions, your end users get the most comprehensive, coherent and effective experience possible.
As the lines between physical and digital worlds continue to blur every day, companies need a better way to understand their customers’ behavior in the physical world. Our skilled specialists evaluate not only visual aspects of user interactions, but every aspect of the customer’s user experience and digital journey. Luxoft’s unique approach helps companies better understand where digital can improve the customer journey to increase satisfaction, improve overall processes and enhance usability.
Luxoft focuses on helping companies either create compelling new user experiences, or work through usability problems of existing products and services. This leads to identifying and implementing better experiences that drive sales, customer satisfaction and brand loyalty. Our approach surfaces insight through quantitative and qualitative analysis, applying proven strategies to close usability gaps among target customers. Through our diverse team of 70+ UX/UI experts, Luxoft works with you to improve processes, navigation, and interaction techniques to drive new user insight and deliver the best possible experience for your end users.
Human-Machine Interface (HMI) design services help deliver user displays and performance support applications that establish high-level situational awareness, minimize user effort and risk for errors, enable effective abnormal situation responses and enhance task performance. With Luxoft's award-winning presentation, navigation and interaction techniques, we can help provide the best HMI and ergonomics solutions to increase user efficiency and decrease mental stress for users.
Read about how we created an integrated, easy-to-navigate system to promote an attractive and enjoyable user experience for drivers of cars from a leading automotive company.
See how we transitioned our client into the digital space by creating a service delivery portal to increase the visibility of company processes and decrease costs.
Find out how we increased the efficiency of our client’s employees by designing a personalized system to store and manage their data across the entire enterprise.